Job Description

Outbound Calls:

Engage potential customers in compelling conversations, tailoring the approach to individual needs.
Use effective questioning techniques to uncover customer pain points and identify product fit.
Deliver persuasive presentations that clearly articulate product benefits and address customer concerns.
Confidently overcome objections and secure appointments for in-person or virtual consultations.

Lead Generation

Utilize a multi-channel approach to generate high-quality leads, including cold calling, email campaigns, social media outreach, and targeted content marketing.
Qualify leads based on established criteria, ensuring a focus on potential customers with genuine interest.
Develop and maintain a robust lead management system to track progress and optimize follow-up efforts.
Collaborate with marketing to refine lead generation strategies and improve conversion rates.

Customer Relationship Management

Build rapport with potential customers, fostering trust and credibility.
Actively listen to customer needs and preferences, tailoring the conversation accordingly.
Offer personalized solutions and recommendations that align with customer objectives.
Nurture leads throughout the sales funnel, providing timely follow-up and relevant information.

Sales Targets And Reporting

Achieve or exceed weekly/monthly sales quotas and key performance indicators (KPIs).
Meticulously track sales activities, including calls made, appointments scheduled, and deals closed.
Prepare accurate and insightful sales reports, highlighting successes, challenges, and areas for improvement.
Collaborate with sales management to develop action plans to address performance gaps and optimize sales outcomes.

Product Knowledge

Develop a deep understanding of our product portfolio, features, benefits, and competitive differentiators.
Stay informed about industry trends, emerging technologies, and regulatory changes.
Participate in ongoing product training and knowledge sharing sessions to maintain expertise.

Qualifications

Diploma in marketing, Business Administration or related fields
Excellent communication and interpersonal skills.
Strong sales aptitude with a persuasive and persistent approach.
Proven experience as a Tele Sales Representative or similar sales/customer service role.
Ability to work independently and as part of a team.
Goal-oriented with a strong desire to succeed.
Strong understanding of medical terminology, pharmacology, and healthcare industry regulations is an added advantage.

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