The Relationship Manager will be responsible for driving customer acquisition, enhancing client relationships, and growing the Bank’s retail and SME portfolio within the Nairobi Region.

Key Responsibilities

Manage and grow a portfolio of retail and SME clients.

Cross-sell products and services to maximize revenue per client.

Deliver excellent customer service and handle client queries promptly.

Implement effective sales strategies to achieve business targets.

Conduct market research to identify emerging opportunities.