Company: Calix
Job Type: Internship (Full Time)
Location: Remote – United States or Canada
Job Field: Information Technology / Project Management

Role Overview

Calix is seeking a Summer Intern to join the Information Technology Delivery team. This remote internship (approx. 90 days) is part of a unique and award-winning program that provides hands-on training, exposure to IT portfolio management, and the opportunity to experiment with AI-driven workflow automation.

The IT Portfolio Delivery Intern will support portfolio delivery standards, optimize processes, leverage AI technology (e.g., Microsoft Copilot), and enable efficient delivery and transformation across IT project portfolios.

Key Responsibilities

Support Portfolio Design and Implementation

Apply standards from portfolio delivery frameworks (Agile, SAFE, Kanban)

Iterate on reporting processes with all delivery teams for uniform portfolio reporting

Build and organize project structures in Jira and Confluence (milestones, labels, links, metadata)

Map Jira project structures to executive dashboards

Apply newly defined portfolio design by creating/updating milestones, labels, links, and metadata

Experiment with AI Tools & Build AI Agents

Automate manual steps in delivery processes (e.g., milestone planning, story point analysis, report updates)

Test and refine AI agents using real data

Learn from Real IT Teams

Participate in sprint planning, retrospectives, prioritization sessions, and project updates

Use insights to improve project data structures and workflow accuracy

Required Qualifications

Currently pursuing a degree in a technical field, preferably Information Technology, with at least 2 years completed

Familiarity with project, program, and portfolio data structures

Understanding of IT delivery and portfolio management processes and metrics (Value-Based vs. Activity-Based)

Tools & Integration: Jira, Confluence, Power BI

Experience with AI and automation tools (e.g., Microsoft Copilot)

Strong analytical, problem-solving, and process improvement skills

Excellent collaboration and communication abilities

Adaptable, curious, and willing to experiment with frameworks and processes

Attention to detail for documentation, action tracking, and process integrity

Self-motivated, proactive, and able to support transformation initiatives

Availability for the full summer break (May–August or June–September)

Compensation

Base pay varies based on geographic location and candidate experience

Additional details shared during recruitment process